Engineering Index

This section is a curated view over engineering knowledge. It should not replace canonical entities/, concepts/, synthesis/, or references/sources/ pages. It exists so engineering can be browsed as its own product-building surface.

Start Here

• Research: Init Intelligence AI ITSM Engineering Stack
• Init Intelligence Engineering Build Playbook for AI ITSM

Core Architecture Concepts

• AI Workflow Substrate
• Deterministic Agent Runtime
• Agent Tool Governance
• Integration and Context Layer for AI ITSM
• Context Graph
• Living Playbooks
• MCP-Backed Workflow Generation

Tooling Landscape

• Workflow UX and automation: Sim AI, n8n, Windmill, Pipedream
• Durable execution: Temporal, Trigger.dev, Hatchet, Inngest
• Agent orchestration: LangGraph, Mastra, OpenAI Agents SDK
• Governance and tool access: Arcade AI, Composio, OpenFGA, Open Policy Agent, Cedar, E2B
• Context and observability: OpenTelemetry, NetBox, Backstage

Evidence

• Sim AI Workflow Automation Surface
• Workflow Automation Tooling Snapshot
• Durable Execution Engines for AI ITSM
• Agent Frameworks and Observability for AI ITSM
• Agent Tool Governance and Authorization Stack
• Enterprise IT Integration Substrate for AI ITSM

Maintenance Rule

Use engineering/index.md as the product-builder map. Keep canonical facts in their category pages and link them here when they become important to Init Intelligence engineering.