Radical Ventures

AI-specialist venture firm; founded 2017, Toronto (with SF and London presence). ~$2.5B+AUM\ast \ast .FundIIIearly-stageclosedOct2025at\ast \ast$650M USD (oversubscribed; CPPIB anchor). Separate **$800MUSD\ast \ast AIgrowthfundlaunchedAug2024.Notableportfolio:\ast \ast Cohere\ast \ast ($7B val as of Sept 2025; combined entity valued ~$20B in the April 2026 Aleph Alpha merger), Waabi, Hebbia, World Labs (Fei-Fei Li), Aspect Biosystems.

Serval Relevance

• Participated in Serval’s $75M Series B (Dec 11, 2025).
• Deal partner: Richa Mehta (Partner) — authored Radical’s “AI-Native Approach to IT Service Management” thesis post on Jan 26, 2026.
• Radical’s Serval portfolio page describes Serval as “reimagining IT service management with an AI-native architecture that automates enterprise workflows using a dual-agent system.”
• Radical’s thesis: most enterprises automate only 20–35% of IT requests despite ~$250B ITSM market spend; first-generation AI-powered ITSM merely improved UI without addressing configuration burden — Serval is the AI-native architecture answer.

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