Google Cloud

Snapshot

AI ITSM-relevant surface

  • Gemini Enterprise — enterprise model offering.
  • Agentspace — agent platform; folded into the Gemini Enterprise Agent Platform at Cloud Next ‘26 (Apr 22, 2026) — no longer a separately-branded standalone offering (rebrand/consolidation, existing workloads migrate unchanged).
  • Gemini family (2.5 series, 50+ managed MCP servers at Cloud Next ‘26).
  • $750M agentic-AI partner fund (Apr 22, 2026) — flows through SI partners, not direct ISVs.
  • Embedded forward-deployed engineers at Accenture / Capgemini / Cognizant / Deloitte / HCLTech / PwC / TCS.

Notes

  • GCP path to Init Intelligence is indirect via SI sub-partnership; the $750M fund flows through SI partners, not direct ISVs.
  • NTT DATA — 5,000 engineers committed; 18,500+ ServiceNow certs. See asia-pacific-ai-itsm-2026.
  • See hyperscaler-agent-platforms-2026 for hyperscaler ranking.