Microsoft

Snapshot

AI ITSM-relevant surface

  • Agent 365 (GA May 1, 2026) — $15/user/mo standalone; bundled into M365 E7 Frontier Suite.
  • M365 E7 Frontier Suite (GA May 1, 2026) — E5 + Copilot + Agent 365 + Entra Suite.
  • Microsoft Marketplace (unified post-Sept 2025 merge of Azure Marketplace + AppSource).
  • App Accelerate — nomination-based co-sell path for pre-$100K ACR ISVs (launches 2026).
  • Azure IP Co-Sell Eligible — unlock for joint enterprise deals.
  • Solutions Partner tiers: Modern Work + Security → Secure AI Productivity specialization.
  • M12 — corporate VC arm; see microsoft-m12.
  • Microsoft Agent Governance Toolkit (Apr 2, 2026, OSS) — covers OWASP Agentic Top 10; framework-integrates with LangChain / CrewAI / Microsoft Agent Framework.

Notes