Redpoint Ventures

Founded 1999, Menlo Park (offices in SF, LA, Beijing, Shanghai). ~650M Fund X** (early stage, May 2025) and a $740M growth fund (2024). Signature SaaS/AI lineage: Snowflake, HashiCorp, Twilio, Looker, Stripe, Attio.

Serval Relevance

  • **Led Serval’s 232M post (closed Aug 2025; announced Oct 21, 2025).
  • Followed on at Series B (Dec 2025) when Sequoia preempted at $1B.
  • Per Redpoint’s investment post, they had been “exploring the market for three years” and “considered incubating a company internally” before backing Stauch + McLeod.
  • Three Redpoint partners on the deal:
    • Patrick Chase (MD; deal lead). Yale BSEE → Stanford MS+MBA. Ex-LinkedIn ML engineer. Other deals: Attio, Modal, LiveKit, MotherDuck, Hex, Zed, Levelpath, Ideogram. Likely Series A board director ^[ambiguous — pattern from prior Chase-led Redpoint deals; not confirmed for Serval in any primary source].
    • Alex Bard (MD). 4x founder (Goowy → AOL, Assistly → Salesforce); ex-Salesforce EVP; ex-Campaign Monitor CEO. Coaches founders on post-PMF scaling.
    • Jordan Segall (Partner). ex-Palantir/RelateIQ/C3.ai forward-deployed.
  • Patrick Chase quote: “We see Serval not just as the future of ITSM, but as the platform that will redefine enterprise service management as a whole.”