Source: Risotto Pricing, Security, and Integrations Snapshot
What It Covers
This source captures Risotto’s public commercial packaging, security claims, integration list, and identity/access automation posture.
Key Claims
- Risotto publishes a Startup Plan for organizations under 200 employees at $1,250/month paid annually, plus an Enterprise plan with custom pricing. ^[extracted]
- Both pricing surfaces advertise a 30-day free trial, Slack ticketing workflows, existing ticketing integration or Risotto’s own ITSM, multi-department routing, custom RBAC, AI issue analytics, IGA access automation, ticket lifecycle automation, custom workflows, DM-support privacy workflows, SOC 2 Type 2, conversational tier-1 support, continual learning, multimodal screenshot recognition, and knowledge-base integrations. ^[extracted]
- Enterprise adds custom branding, custom usage terms, white-glove onboarding support, HIPAA, and dedicated customer success. ^[extracted]
- Integrations include Jira Service Management, Freshservice, Zendesk, ServiceNow, Slack, Microsoft Teams, Google Workspace, Microsoft Entra, Okta, Notion, Confluence, Google Drive, SharePoint, Guru, GitHub, Linear, Airtable, Asana, Coda, Workday, Iru, Jamf, and planned HRIS/MDM connectors. ^[extracted]
- Risotto says it upgrades existing ITSM instead of replacing it for most customers, with bidirectional real-time sync for most integrations. ^[extracted]
- The IGA page positions Risotto around just-in-time provisioning, approval workflows, fallback approvers, time-based access, access reviews, detailed access records, Okta/Google Groups integrations, and reduced birthright access. ^[extracted]
- Official pages claim SOC 2 Type 2 and HIPAA certification/compliance, plus zero-trust posture on one IGA page. ^[extracted]
- The privacy policy is generic and says no method of transmission or electronic storage is 100% secure; it does not itself provide a trust-center report. ^[extracted]
Limitations
- No dedicated public trust center or downloadable SOC 2/HIPAA report was found in basic web research. Treat certification claims as vendor-stated until verified through sales/security review. ^[ambiguous]
- Public pricing does not disclose per-seat enterprise pricing, usage thresholds, AI session limits, implementation fees, or minimum contract values beyond the startup plan. ^[ambiguous]
- Some integrations are marked “Coming Soon” on the integrations page, especially parts of the MDM/HRIS surface. ^[extracted]