Source References Index

Source pages are provenance. They should summarize concrete artifacts: websites, docs, demos, articles, PDFs, transcripts, and research snapshots.

Competitor Sources

• Serval: product-surface-2026-04, product-demo-extract-2026-04, the-peel-inside-serval-2026-02, first-round-go-hard-early-stauch-2025-10
• Console: homepage-2026-04
• Atomicwork: comprehensive-2026-04, official-website-snapshot-2026-04, in-context-boldcap-vijay-rayapati-2025-08, five-shifts-modern-it-rayapati-2025-10
• STLabs: chatgpt-summary-2026-04, official-site-snapshot-2026-04, launch-funding-2026-03, iconiq-crv-investor-notes-2026-03, graph-over-tables-2026-03
• Treeline: official-site-snapshot-2026-04, launch-funding-2026-03, crn-interview-2026-04, case-studies-2026-03, channel-analysis-2026-04
• Edra: official-site-and-customer-stories-2026-04, sequoia-edra-context-and-services-2026-03, 8vc-investment-and-traction-2026-03, asos-ai-ready-knowledge-foundation-2026-03, funding-and-market-signals-2026-03
• Risotto: official-product-surface-2026-05, customer-proof-2026-05, funding-company-and-mcp-2026-01, pricing-security-integrations-2026-05
• Ravenna: madrona-investment-post-2025-04, madrona-podcast-customer-obsession-2025-05, official-product-surface-2026-05, funding-and-team-2025-04, slack-partnership-2026-05
• ServiceNow: official-ai-platform-2026-04, moveworks-autonomous-workforce-2026-04, implementation-readiness-2026-04, pricing-commercial-model-2026-04, community-sentiment-now-assist-2026-04, analyst-press-2026-04
• Freshworks: official-ai-product-surface-2026-04, pricing-commercial-model-2026-04, business-acquisitions-2026-04, analyst-review-sentiment-2026-04, community-practitioner-sentiment-2026-04

Service Delivery And Market Analog Sources

• ai-itsm-service-delivery-electric-official-2026-04
• ai-itsm-service-delivery-fixify-official-2026-04
• ai-itsm-service-delivery-msp-enablement-snapshot-2026-04
• ai-itsm-service-delivery-security-compliance-onboarding-2026-04
• cto-meeting-2026-04-30
• services-the-new-software-2026-03
• Emergence AI-native services: definitive-guide-2026-04, death-of-deloitte-2024-04, playbook-2026-spring, why-ai-native-services-2026-04
• official-site-and-docs-2026-04
• customer-proof-2026-04
• funding-and-company-2026-04
• community-and-competitive-signals-2026-04

Engineering Sources

• initlabs-engineering-sim-ai-workflow-automation-2026-04
• initlabs-engineering-workflow-tooling-snapshot-2026-04
• initlabs-engineering-durable-execution-engines-2026-04
• initlabs-engineering-agent-frameworks-observability-2026-04
• initlabs-engineering-agent-tool-governance-authz-2026-04
• initlabs-engineering-enterprise-it-integration-substrate-2026-04

Maintenance Rule

Do not put analysis-first pages here. If a page compares, concludes, or recommends across sources, move it to synthesis/ and link back to the source pages.