Init Intelligence Atlas

Rezolve.ai

5 min read

Rezolve.ai

May 10 2026 refresh — major fact corrections

Customer logos finally public (wiki previously said “none”). Disclosed:

  • HPE Aruba Networking (headline strategic), Patelco Credit Union, Gesa Credit Union, TotalEnergies Denmark, AC Transit, SUNY, Associated Press, C-SPAN, Minnesota Timberwolves, Cities of Dublin CA and Folsom, F12.net + anonymized “Fortune 50 consumer goods”

Analyst recognition correction: The wiki’s “Forrester Wave + Everest ITSM Platform PEAK Matrix 2026” framing is wrong:

  • Forrester reference is the Q1 2026 Landscape (RES191307, 11 March 2026) — Notable Vendor, NOT a Wave
  • Everest 2026 reference is the Tech Provider Spotlight: State of AI in Integrated IT Management (22 Jan 2026) — Key Player, NOT a PEAK Matrix update
  • The “ITSM Platform PEAK Matrix 2026” phrasing maps to a 2024 Major Contender slot, not a 2026 re-eval

Pricing disclosed: $2.50/employee/month for <5K-employee orgs, custom quote above, Desktop Automation priced per agent. Per-employee model structurally distinct from Aisera/Moveworks per-resolution pricing.

Product surface expanded from “Teams chatbot” to agent platform: SideKick 3.0 + Creator Studio + Agentic Studio (both new 2026) + VoiceIQ + SearchIQ + AI Ops + MSP packaging, plus internal browser-agent project codenamed “Firefly.”

Founder correction: Manish Sharma’s current title is CRO (not co-founder/CTO as wiki said). Udaya Bhaskar Reddy is CTO. Headcount ~132 FTE (LinkedIn May 2026 snapshot — May 11 2026 triple-verification update; was ~52 per Tracxn Jul 2024, so 2.5× growth in ~22 months). Founded 2017 (not ~2019).

Cap-table additions from /about-us: Pentathlon Ventures, Globevestor, SLO Seed Ventures (net-new).

Channel/partnership: Teams-native is the durable wedge; ServiceNow stance is augment (“System of Action” over “System of Record”), not displace; real MSP channel with Java Raven, Mindspring, Newscape, XOP.ai; dedicated MSP track at Connect 2026 (Jan 28).

No Series B in window. Last round still 12.5M across 3 rounds. 3 years overdue.

Headcount note: ~132 FTE May 2026 vs ~52 mid-2024 = 2.5× growth. Last round still 12.5M across 3 rounds. Recognized by Forrester/Everest (see analyst-recognition section).

Customer-logo update (May 11 2026 triple-verify): Wiki-listed Gesa CU + TotalEnergies Denmark are NOT on current homepage. New homepage logos added: Black Angus, NYC DOB, Harkins Builders. Treat any pre-May-2026 logo claims as ^[needs-refresh].

Naming collision warning

This is the ITSM-focused private company at rezolve.ai. Distinct from the publicly-listed Rezolve AI Ltd. ($RZLV) which is an AI-commerce company. Use slug rezolve-ai to disambiguate.

Snapshot

  • Founded: ~2019
  • Funding: $11M Series A (Feb 2023) — led by SIG Venture Capital with Exfinity Venture Partners, 9Unicorns, Tri-Valley Ventures
  • Founders: Saurabh Kumar (CEO), Manish Sharma
  • Threat level: Tier-B / borderline Tier-A — analyst recognition is the differentiator

Pitch

“Agentic AI for IT & HR Support.” Specialist AI agents for IT and shared services. Direct competitor to Atomicwork, Moveworks (now ServiceNow), and Aisera (now Automation Anywhere).

Analyst recognition

  • Forrester — Conversational AI for Employee Services 2026 (see May 10 refresh: actually the Q1 2026 Landscape, Notable Vendor)
  • Everest Group — ITSM Platform PEAK Matrix 2026 (see May 10 refresh: actually Tech Provider Spotlight, Key Player)

Rezolve.ai appears in Forrester/Everest shortlists alongside Moveworks-now-ServiceNow and Aisera-now-Automation-Anywhere.

Cap-table

Series A (Feb 2023, $11M) — institutional only:

  • SIG Venture Capital (lead; deal contact Bhavanipratap Rana, Investment Adviser) — multi-stage; not yet researched against other competitors. ^[needs-research]
  • Exfinity Venture Partners (participation), 9Unicorns, Tri-Valley Ventures (follow-on existing) — Indian/early-stage funds; not in current conflict map.

Named individual angels (researched 2026-06-06)

The legal entity is Actionable Science Inc. (rezolve.ai is the brand) — same three founders, so the earlier Actionable Science seed angels sit on the same cap table. Angels appear only in the seed layer, NOT the SIG Series A. All are India/diaspora-ecosystem angels with no overlap to init.inc’s US AI-ITSM conflict map → none conflicted-out for init; none are warm US cross-investing targets.

Rezolve.ai seed (Nov 9 2020, $500K, Venture Catalysts-led) — 5 named angels (VCCircle + IndianWeb2 + YourStory, triple-verified):

  • Venkat Raju — “serial entrepreneur and technology evangelist”; angel (personal check); tie loose
  • Shanmugam Nagappan — “seasoned IT leader, ex-CIO / SVP(IT) at multi-billion-$ cos”; angel (personal check); tie loose (IT-buyer-class, but no Rezolve board/advisor title found)
  • Dhrumil Shah — “seasoned angel investor, Ahmedabad”; angel (personal check); tie loose
  • Harshit Shah — “seasoned angel investor, Ahmedabad”; angel (personal check); tie loose
  • Dr. Aloknath De — “veteran technologist” (ex-Corporate VP & CTO, Samsung India 2011–2022); angel (personal check); tie loose

Actionable Science seed (Aug 2 2018, $1M, Globevestor + Tri-Valley Ventures-led) — 6 named angels (YourStory + TechCircle + VCCircle, triple-verified). Each is a senior exec/partner writing a personal check alongside the funds (NOT the fund’s institutional position):

  • Shyam Maheshwari (Partner, SSG Capital) — angel (personal check); tie loose
  • Jai Mirpuri (MD, Redwood Group) — angel (personal check); tie loose
  • Sukeert Shanker (COO Digital Banking, East West Bank) — angel (personal check); tie loose
  • Puneet Kaushik (Partner, Auctus Advisors) — angel (personal check); tie loose
  • Abhijeet Harolikar (Head of Global Analytics Centre, PayPal) — angel (personal check); tie loose
  • Brahmanand Hegde (Founder, Vistaar Finance) — angel (personal check); tie loose

Not angels (do not promote): Venture Catalysts, 9Unicorns, Globevestor are syndicate/angel-network platforms; Pentathlon Ventures, SLO Seed Ventures, Tri-Valley, Exfinity, SIG are funds.

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